Terms & Conditions

These terms govern the use of this website and, unless a separate individual agreement says otherwise, the services provided by BuildCustomSoftware, Owner: Murat Atakli, In der Au 1, 66333 Völklingen, Germany ("we", "us"). An individual written agreement always takes precedence over these terms.

We design, develop, and maintain custom software (web applications, mobile applications, SaaS products, AI features, and related services). Services are offered in two models: a monthly subscription and a classic one-time project.

Purchases and subscriptions may be processed through a third-party reseller or payment provider. In that case, the contract for the purchase transaction is concluded with that provider, and the provider's terms of sale, cancellation, and refund policies apply to the transaction. The provider is named during checkout.

The monthly fee covers the development of your custom software as well as ongoing support, updates, maintenance, and change requests within the scope of your plan. Requests are handled sequentially and within reasonable, fair use; we will always tell you transparently what is included in your plan and what would require an upgrade.

The subscription renews monthly and can be cancelled at any time with effect from the end of the current billing period, unless your plan states a different minimum term.

One-time projects are scoped, quoted, and delivered against a fixed price agreed in advance. The concrete deliverables, schedule, and acceptance process are defined in the individual project agreement.

Monthly subscription: the source code, infrastructure configuration, and related work products remain the property of BuildCustomSoftware. For the duration of an active subscription you receive a non-exclusive, non-transferable right to use the software for your business. Content and data you provide remain yours at all times, and on request we will export your data in a common machine-readable format when the subscription ends.

One-time projects: upon receipt of full payment, the agreed deliverables including source code are handed over, and the usage rights defined in the project agreement transfer to you.

You provide the information, content, feedback, and approvals needed for us to deliver, and you ensure that material you supply does not infringe third-party rights. You will not use the software or our services for unlawful purposes.

We deliver our services with professional care. We are liable without limitation for intent, gross negligence, and injury to life, body, or health. For slight negligence we are liable only for the breach of essential contractual obligations (cardinal duties) and limited to the foreseeable damage typical for this kind of contract. Liability for indirect damage such as lost profits is excluded to the extent legally permissible. Mandatory statutory rights, including consumer rights, remain unaffected.

Both parties treat non-public information received from the other party as confidential and use it only to perform the contract. This obligation survives the end of the engagement.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection rules of the country of your habitual residence remain unaffected.

Should individual provisions of these terms be or become invalid, the validity of the remaining provisions remains unaffected. Questions about these terms? Email us at info@buildcustomsoftware.com.